Common Questions for CPAs!
How do you bill for your services?
Our standard billing procedure is to bill monthly based on set rates for each staff person. We require payment upon presentation of invoice. For many of our services we require an engagement agreement and frequently a retainer.
What hours are you available?
Our normal business hours, are 8:30 to 5:30, Monday through Friday. January through April 15th we maintain Saturday hours 9:00 to 2:00. We would be happy to make special arrangements for evening or weekend consultations.
Fast response times
We commit to responding to your queries as soon as we can or by the end of the same business day. If you leave a message and the CPA you would like to speak with is on vacation, another accountant familiar with your account will get back to you.
Collaboration for success
Our team collaborates to provide you with the best solution. Tobin & Collins goes beyond meeting internally; we have a wide network of professionals available to assist you regarding your tax and accounting needs as well as human resources, pension and succession planning.
Deadline oriented
Tobin & Collins works hard to meet your project deadlines. We always meet your deadline needs and will come up with solutions to surpass your needs.
Respect your bottom-line
We are upfront about costs associated with our services. We also inform you of unexpected costs when they are anticipated and/or as they occur.
Financial representatives
We are more than accountants, we are tax and financial advisors. We will help represent your business in the best way possible.